Warranty
What is Covered:
Mensch Manufacturing, LLC warrants only products of its manufacture against operations failure cause by defective material or workmanship which occur during normal use, during the period described below.
Duration of Coverage:
Within 12 months from the date of purchase by Mensch Manufacturing’s customer. All components not manufactured by Mensch Manufacturing will be warranted to the extent of the original manufacturer’s warranty. Mensch Manufacturing is to replace free of charge any part that upon inspection shows to be defective excluding transportation costs and all other costs such as removal and installation expense.
Conditions:
Warranty coverage becomes available upon proper registration of the product. Routine maintenance outlined in the Operation and Maintenance sections must be performed timely in order to maintain warranty coverage. Mensch Manufacturing reserves the right to make warranty coverage contingent upon proof of proper maintenance.
What Mensch Manufacturing Will Do:
Mensch’s sole and exclusive obligation under this warranty is limited to, at our option, repairing a defective part, replacing such part or parts with new or re-manufactured parts, or refunding the purchase price of the Mensch product. Mensch Manufacturing reserves the right to improve or modify products at any time without assuming an obligation to modify products previously manufactured.
How to Obtain Warranty Coverage:
Upon purchasing Mensch products please fill out the warranty card you are given and return it to us. All warranty claims must be approved by Mensch Manufacturing before repairs begin. The warranty registration card is the only valid registration identification and must be in Mensch Manufacturing’s possession. Mensch Manufacturing must have pictures of the part(s) that you are requesting warranted. Mensch Manufacturing must approve all warranties.
What is Not Covered:
- Labor
- Travel Time
- Routine Maintenance Items
- Adjustments
- Normal Wear and Tear
- Damage Caused by Abuse
- Abnormal Use
- Neglect
- Accident
- Improper Installation
- Improper Service
- Alteration or Removal of Parts
- Damage to Product from Insufficient Maintenance
- Use of Accessory or Part Not Manufactured or Sold by Mensch Manufacturing, LLC
Mensch shall not be liable for loss of time, manufacturing costs, labor, materials, loss of profits, consequential damages, direct or indirect, because of defective products, whether due to rights arising under the contract of sale independently thereof, and whether or not such claim is based on contract, tort or warranty. Our limited warranty does not apply to any damage to our products caused by the installation or use of parts and accessories, which are not manufactured or sold by Mensch Manufacturing, LLC. Failures which are not related to the use of those parts or accessories are covered under warranty if they otherwise meet the terms of the limited warranty for that product.